Anti-Money Laundering Policy

Our commitment

QuickReload is committed to preventing money laundering, terrorist financing and other financial crimes. We follow the anti-money laundering rules and best practices that apply in Nigeria.

Customer due diligence

Before you can use certain features, we may ask you to verify your identity through our Know Your Customer (KYC) process. You may be asked for your NIN or BVN and other details. This helps us confirm who you are and keep our platform safe.

Transaction monitoring

We monitor accounts and transactions for unusual or suspicious activity. If we notice anything that looks suspicious, we may pause your account and investigate before allowing the activity to continue.

Reporting

Where the law requires, we will report suspicious transactions to the relevant authorities. We may also freeze or block accounts that we believe are being used for illegal activity.

Prohibited activity

• Using the platform to send or receive money from illegal sources.
• Using other people's identity details without permission.
• Structuring transactions to avoid reporting requirements.
• Using the platform for fraud, scams or any unlawful purpose.

Your part

You must provide true and accurate information and cooperate with our verification and review requests. Failure to do so may result in your account being limited or closed.

Contact us

If you have questions about this policy or need to report suspicious activity, please contact our support team.